Our Guarantee to You
We stand by our work with confidence and pride.
If you are not satisfied with the quality of the tax preparation service we provide to you, we will return the full amount of the fee you paid --
without question and without exception.
If you are penalized by the Internal Revenue Service due to our error, we will pay the penalty and refund your tax return preparation fee.
We have not refunded any tax preparation fees nor have we been assessed preparer-generated penalties since the firm was established.
We collect nonpublic personal information about you from various sources, including the following: interviews regarding your tax situation, applications, organizers, tax-related documents.
"I wanted to thank you for your personalized attention and great service. As a business owner I appreciate the good customer service, your attention to detail, and follow through in preparing both my business and personal tax returns. I easily recoup your reasonable rates in tax savings that you are able to find for my business and personal filings. Thank you for educating me about taxes and the informative and humorous newsletters, keep them coming!"
~ Brian Sehner, Phoenix, President & Founder, CampBound.com